Mr. M B S Agarwal belongs to an entrepreneur family and believes in “Honesty” whatever he does. Mr. Agarwal got varied exposure in the field of process control and instrumentation. His exposure to industry in India and Europe confirmed his presumptions regarding reluctance of small consumers (due to apathy of established producers of instrumentation) to go for modern techniques of process monitoring in general and temperature measurement in particular. With rising costs of energy and all round stress on productivity and product quality, it became necessary for everyone to fall in line and go for better processes and updating existing one. 

Most of the companies in India dealing in process monitoring enjoyed monopolistic markets and small customers were not welcome, though how intense their desire may be to go for newer technology. To fill this void Mr. Agarwal promoted Jagjan Private Limited in the year 1984 with the aim to establish an enterprise where the customer (whether small or big) satisfaction is the prime motto.

Though Jagjan was incorporated in 1984, activities bloomed in 1987. Operations started from a 8 feet by 8 feet room by Mr. Agarwal himself and his study table served as first work-desk at his residence. Jagjan from day one, apart from promoting temperature sensors of its make also took up customer education and assisted customer in proper selection and handling of the probes.

Years passed, pages turned, working space increased. Mr. Agarwal was not alone. In 1993 Jagjan alongwith its team shifted to its owned spacious plot of land of 24,000 square feet in renowned industrial area of Ajmer having 2300 square feet built up area. Today:

• Jagjan occupies more than 3700 square feet, well-constructed and furnished facilities to support its activities. Major part is air-conditioned and rest is air-cooled.

• Jagjan is equipped with most modern and latest manufacturing, testing and safety equipments.

• Jagjan has 100% captive power backup.

• Jagjan employs skilled and experienced manpower to manufacture products conforming to customer’s required specification.

• Jagjan sources its needs from the best in the world by stringent selection of vendors.

• Jagjan has pre-inspection set-ups. Stringent parameters ensure inputs of correct raw material and components.

• Jagjan gets its master probes and calibrating equipment regularly calibrated at Government/Government approved laboratories.

• Jagjan has built-up system of online inspection and final inspection before dispatch. Calibration certificates with full traceability are provided and documents as required under ISO regime accompany the supplies.

• Jagjan manufacturing facilities are supported with good infrastructure facilities including efficient communication system. All customer enquiries are generally attended the same day and in other cases replies can be expected within next two working days.

• Jagjan strives to fulfill special requirements of the customer and derives pleasure in solving problems.

• Jagjan has efficient inventory management, cordial employer-employee relationships and win-win relationship with suppliers and sub-contractors.

• Jagjan is aware and appreciates that the total cost of its equipment supplied to a customer is no where near his total purchases/project cost. Therefore, it is crucial that due performance of product and timely delivery are essential for a customer to patronize Jagjan. In view of this Jagjan stands committed and in case of need deliveries are effected in record time of hours and not days.

• Jagjan is always looking out for process improvement and open to adoption to newer techniques.

• Jagjan stands for quality, commitment for delivery, service at reasonable price and above all ‘Honesty’.

• Jagjan has become synonymous with efficient customer service and committed delivery. In fact more than 90% customers are ISO certified and depend on Jagjan for supply conforming to required quality products. The customer list is like who’s who of cement, steel, paper, sponge iron, chemical, fertilizers, plastic, glass, non-ferrous metals, ceramic sector of India. Jagjan is also associated with food processing, electricity generations, etc.

• Jagjan products are traceable to NPL (National Physical Laboratory, the test hose of Nation).

• Jagjan through its formative years and today it is a name when any one in process industry talks of thermocouple and resistance thermometers.

• Jagjan has ISO 9000 certified manufacturing facilities and plans for NABL approved laboratory .

• Jagjan is a professionally run enterprise.